No lock-in contracts
Monthly plans run on a rolling basis. Stay because the service is worth it, not because a 36-month term says you have to.
Transparent pricing · No lock-in contracts
Remote DBA pricing in Australia
Remote DBA pricing in Australia runs from about $1,000 to $8,000 a month depending on instance count and coverage. Onsys publishes every rate it charges on this page, so you know what it costs before you call. 24/7 database cover from $1,500 a month, managed IT from $4,500, senior consultants at a flat $150 an hour. No lock-in contracts, no surprise line items — and a free 30-minute review before you commit to anything.
Why our pricing looks like this
Priced in the open, on purpose
Most providers make you sit through a discovery call before they will name a number. We would rather you arrived already knowing whether we fit your budget.
The quoted price is the price
Every plan states its instance count, data volume and included hours. Work beyond the allocation is agreed with you before it starts — never discovered on the invoice.
Free 30-minute review first
A senior consultant looks at your environment and gives you an honest read — including telling you when you do not need us yet.
Remote database support
Monthly DBA plans
Fixed monthly coverage for teams running production databases without an in-house DBA. Every plan includes 24/7 remote support, a guaranteed response SLA and a block of professional service hours.
24/7 DBA Plan A
$1,500per month
For teams running SQL Server without an in-house DBA.
Key features
- Instances: up to 10 SQL Server
- Data volume: up to 5 TB covered
- Response SLA: 2 hours, guaranteed, 24/7
- Service hours: 10 professional hours per month
- Reporting: monthly health-check report
- Platforms: SQL Server, Azure SQL & Managed Instance
- Coverage: on-premises, AWS and Azure
- Secure remote access by certified, experienced DBAs
- Service desk access at no additional cost
24/7 DBA Plan B
$3,000per month
For organisations running critical database infrastructure without an in-house DBA — enterprise-grade support and proactive monitoring that keeps databases fast, secure and always available.
Key features
- Instances: 10 SQL Server plus 4 MySQL/PostgreSQL
- Data volume: up to 20 TB covered
- Response SLA: 1 hour, 24/7
- Service hours: 20 professional hours per month
- Reporting: monthly health-check report
- Platforms: MySQL, EDB, PostgreSQL, SQL Server, Azure SQL & MI
- Coverage: on-premises, AWS and Azure
- Automated alerts and notifications configured for you
- Secure remote access by certified database experts
- Service desk access at no extra cost
24/7 DBA Plan C
$7,500per month
For mission-critical estates that need high availability, proactive monitoring and expert guidance to stay secure, optimised and resilient.
Key features
- Instances: 20 SQL Server, 4 MySQL/PostgreSQL, 6 Oracle
- Data volume: up to 50 TB covered
- Response SLA: 1 hour, guaranteed, 24/7
- Service hours: 50 professional hours per month
- Reporting: daily health-check reports
- Platforms: Oracle, SQL Server, Azure SQL & Managed Instance
- Coverage: on-premises, OCI, AWS and Azure
- Automated database alerts and notifications configured
- Secure remote access by certified database experts
- Service desk access at no additional cost
All prices are GST exclusive. Professional service hours beyond the monthly allocation are billed at $140/hr in 30-minute increments, and are always agreed with you before the work starts.
Get a tailored database support plan with an SLA that matches your business needs.
If none of the three plans lines up with your estate, we'll build one around your instance count, data volume and response times.
Build My Custom PlanManaged IT services
Managed IT for small and medium business
End-to-end IT operations for growing teams — service desk, infrastructure, Microsoft 365, backup and monitoring under a single monthly fee.
Basic SMB
$4,500per month · up to 30 users
Business-hours cover for a single-site team that needs its IT to simply work.
What's included
- Australian business-hours support to keep staff productive
- Tickets: 25 per month, for predictable cost control
- End-user support: Windows 10/11 and macOS troubleshooting
- Infrastructure: 1 firewall, up to 3 switches, 5 WiFi access points, NAS, SAN, VMware
- Microsoft 365: Exchange Online, OneDrive, Teams
- Backup: infrastructure support or Backup-as-a-Service, up to 500 GB
- Monitoring: reactive, with email alerts (Cacti / Zabbix)
- Offshore support with help desk access
- ITSM — SummitAI service desk with end-user access
Advanced SMB
POAper month · up to 100 users
Adds patch management, identity and file services for a growing multi-site business.
What's included
- Australian business-hours support with faster resolution
- Tickets: 75 per month
- End-user support: Windows 10/11 and macOS troubleshooting
- Infrastructure: up to 2 firewalls, 5 switches, 10 WiFi APs + controller, NAS, SAN, VMware
- Microsoft 365: Exchange, Teams, OneDrive, Entra ID, Security & Compliance Center
- File & print: up to 2 file servers, 3 network printers
- Patching: laptops, desktops, servers and network equipment
- Monitoring: 24×7 reactive, with email alerts
- Backup infrastructure support at client and server level
- Monthly service management reports
Premium SMB
POAper month · up to 200 users
Round-the-clock cover with proactive monitoring, compliance reporting and quarterly business reviews.
What's included
- 24×7 support with priority response
- Tickets: 120 per month
- End-user support: Microsoft 365 apps, antivirus and general applications
- Infrastructure: up to 4 firewalls, 10 switches, 20 WiFi APs + controller, up to 10 servers/VMs on-prem or cloud, NAS, SAN, VMware
- Microsoft 365: Exchange, Teams, OneDrive, SharePoint Online, Entra ID, Security & Compliance Center
- File shares: up to 5 file servers plus 1 Azure file share
- Backup: infrastructure plus 1 annual restoration test (up to 3 servers/VMs)
- Monitoring: proactive, across IT performance and capacity
- Security & compliance: automated compliance reporting, audit remediation support
- MSP tooling — ITSM (SummitAI), Power BI dashboards, quarterly business reviews
All prices are GST exclusive. Advanced and Premium are scoped to your user count, site count and device mix, then quoted as a fixed monthly fee.
Remote technical consultancy
Hourly consultancy rates
Senior consultants on demand for project work or one-off support. Every discipline is billed at the same rate, so you can move between them without renegotiating.
Database Support
$150per hour
Certified, experienced database administrators, available 24/7.
What's included
- Expertise across: Oracle, Microsoft SQL Server, MySQL, PostgreSQL, EDB Postgres, MariaDB, MongoDB
- Cloud databases: Amazon RDS, Azure SQL Database, Azure SQL Managed Instance, Google Cloud SQL, Oracle Autonomous Database
- Services: installation, configuration, backup & recovery, performance tuning, patching, migrations, troubleshooting, high availability and disaster recovery
- Flexible hourly billing, four-hour minimum
Cloud Application Support
$150per hour
Certified cloud application consultants, available 24/7.
What's included
- Microsoft platforms: Microsoft 365, Azure App Services, Azure Functions, Power Platform (PowerApps, Power Automate, Power BI)
- Containers: Kubernetes, Docker, AKS
- Lifecycle: deployment, patching, upgrades, monitoring, troubleshooting
- Integration & DevOps: CI/CD pipelines across Azure DevOps, GitLab, GitHub Actions and Jenkins
- Security & compliance: identity and access management, Key Vault, secrets management, app security hardening
- Pre-booking required for guaranteed availability
Cloud Infrastructure Support
$150per hour
Certified cloud architects and consultants, available 24/7.
What's included
- Expertise: Azure, AWS, Oracle Cloud (OCI) and Google Cloud — VMs, Kubernetes, containers, serverless and storage
- Network & security: VPC, VNets, transit gateways, load balancers, firewalls, IAM, RBAC, Key Vault, KMS, WAF and Zero Trust design
- Automation: CI/CD pipelines, Terraform, Ansible, monitoring
- Services: architecture design, migration, optimisation, cost management, disaster recovery planning and troubleshooting
- Pre-booking required for guaranteed availability
Storage Administration
$150per hour
Experienced storage consultants, available 24/7.
What's included
- Expertise across: NetApp, Dell EMC, HPE, Hitachi, IBM, FC, iSCSI, NFS, CIFS, Veeam, Commvault
- Services: configuration, performance tuning, patching, troubleshooting, upgrades, replication and monitoring
- Flexible hourly billing, four-hour minimum
- Pre-booking required for guaranteed availability
System Administration
$150per hour
Experienced system administrators, available 24/7.
What's included
- Identity & web: Active Directory, Entra ID, LDAP, Keycloak, Nginx clustering, HAProxy, Apache, Tomcat
- Operating systems: Windows Server, Linux (RHEL, CentOS, Ubuntu), UNIX (AIX, Solaris)
- Virtualisation: VMware, Hyper-V, Citrix
- Services: system configuration, patching, performance tuning, troubleshooting, upgrades and monitoring
- Pre-booking required for guaranteed availability
Network & Firewall Support
$150per hour
Experienced network and security consultants, available 24/7.
What's included
- Expertise across: Cisco, Fortinet, Palo Alto, Juniper, Check Point, Sophos, F5 and Dell
- Cloud firewalls: AWS security groups, Azure Firewall, OCI network security
- Services: configuration, troubleshooting, upgrades and monitoring
- Pre-booking required for guaranteed availability
All rates are GST exclusive and billed hourly with a four-hour minimum engagement. Pre-booking guarantees consultant availability.
Flexible engagement options
Buy blocked hours, or work time & materials
A cost-effective way to access expert support on demand while keeping complete control over scope and budget.
- Purchase blocked hours tailored to your business needs
- Time & Material (T&M) contracts available
- Ideal for both ad-hoc requirements and long-term projects
- No fixed scope — full flexibility to adjust and scale as your project evolves
- No lock-in contracts on any engagement model
Not sure which plan fits your environment?
Book a free 30-minute call with a senior consultant. We'll size a plan against your instance count, data volume and response times — no obligation.
Book a Free ConsultationPublished Last reviewed
FAQ
Common questions
No. Every price shown is GST exclusive. GST is added to Australian invoices at the prevailing rate.
Additional professional service hours are billed at $140/hr in 30-minute increments. The work is agreed with you before it starts, so there are no surprise line items on the invoice.
Yes — remote consultancy is booked in a four-hour minimum block at $150/hr across every discipline. Pre-booking guarantees consultant availability; ad-hoc requests are covered 24/7 subject to availability.
No. Onsys does not use lock-in contracts. Monthly plans run on a rolling basis and hourly work carries no ongoing commitment at all.
They are scoped to your user count, number of sites and device mix, then quoted as a fixed monthly fee. Send us your headcount and we will come back with a firm number.
Yes. Many clients run a monthly DBA plan for business-as-usual coverage and engage blocked hours or a time & materials contract separately for migrations, upgrades and other projects.