New Zealand · Auckland · Wellington · Christchurch

Remote DBA support for New Zealand organisations

24/7 cover for SQL Server, Oracle, PostgreSQL and MySQL estates, delivered from Australia inside your business day — with published prices and no lock-in.

Close enough to be useful, far enough to be independent

New Zealand organisations face the same database problem as Australian ones, in a smaller labour market: a production estate that cannot stop, and not enough senior database people to go round. Hiring a dedicated DBA is expensive and, once hired, that person is a single point of failure — on leave, in a meeting, or eventually resigning.

Onsys covers New Zealand estates remotely from Australia. New Zealand runs two to three hours ahead of Australian Eastern time, which means something practical: a problem raised at the start of a Auckland business day reaches people who are already working, not a voicemail waiting for a European morning.

What cover includes

The same plans our Australian clients buy

Nothing is a New Zealand variant. The plans, the SLAs and the prices are the published ones.

24/7/365 proactive monitoring and alerting across SQL Server, Oracle, PostgreSQL, MySQL, MariaDB and MongoDB
A guaranteed response SLA — one hour on Plan B and Plan C, two hours on Plan A — with the clock starting when the alert fires rather than when somebody notices
Professional service hours every month for the improvement work that otherwise never gets scheduled
Patching, upgrades and version currency on a schedule, so an unsupported version is a decision rather than an accident
Published pricing from AUD 1,500 a month, GST exclusive, with no lock-in contract on any plan

Getting started

From a free check to live cover

Free 20-point health check

You run read-only scripts on one SQL Server instance and send us the output. Nothing is installed, and you can read every line before it runs.

Findings on a call

A senior DBA walks you through what the check found and what it would take to fix, in writing and on a call — within five business days of your results reaching us.

Secure access and onboarding

If you go ahead: instance count and versions confirmed, secure remote access established, escalation paths documented and your support number issued.

Cover goes live

Monitoring, alerting and your response SLA start, 24 hours a day including New Zealand public holidays.

Find out where your estate actually stands.

One instance, no charge, no obligation — and you keep the report and the scripts whether or not you engage us.

Get the free health check

Published 9 October 2026

FAQ

Common questions

Yes. Onsys provides 24/7 remote DBA and database support to New Zealand organisations, delivered from Australia. New Zealand runs two to three hours ahead of Australian Eastern time, so a New Zealand business day overlaps almost entirely with ours and support is available through it.

Prices are published in Australian dollars and invoiced in Australian dollars: from AUD 1,500 a month for up to 10 SQL Server instances, GST exclusive. If NZD invoicing matters for your procurement, ask us and we will tell you where that stands rather than quote a rate we have not set.

No. Remote administration does not move or copy your databases — they stay in your data centre or your cloud tenancy, under your control. Onsys consultants connect to them over secure remote access from Australia. Specific residency or access requirements are documented before signature and written into the agreement.

Onsys DBAs based in Australia, and only them. No offshore engineer holds credentials to a client database environment, on any plan, by default rather than as an upgrade.