Your Trusted Partner in Managed IT Services

At Onsys Technologies, we understand that a seamless, secure, and efficient IT infrastructure is crucial for the success of your business. That's why we offer comprehensive Managed IT Services designed to empower your organization, enhance productivity, and provide peace of mind.

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Our Managed IT Services

Network Monitoring and Management

• Gain real-time visibility into your network's performance.
• Proactive monitoring to identify and resolve issues before they impact your operations.
• Ensure optimal network security and reliability.

Server Management

• Reliable server administration for enhanced performance and uptime.
• Regular maintenance, updates, and patch management to safeguard against vulnerabilities.
• Streamlined server configurations tailored to your business needs.

Endpoint Security

• Robust endpoint protection against evolving cyber threats.
• Implementation of security policies to prevent data breaches.
• Regular security audits and updates to stay ahead of potential risks.

Data Backup and Recovery

• Comprehensive backup solutions to protect your critical data.
• Swift and reliable data recovery in case of unforeseen events.
• Regular testing of backup systems to ensure their effectiveness.

IT Consultancy

• Strategic IT planning aligned with your business objectives.
• Technology roadmaps for future growth and scalability.
• Expert advice on leveraging the latest technologies for a competitive edge.

24/7 Helpdesk Support

• Access to our skilled and responsive helpdesk team around the clock.
• Quick resolution of IT issues, minimizing downtime.
• User support and training to enhance IT literacy within your organization.

Contact Onsys Technologies Today!

Contact Onsys Technologies and explore how our Managed IT Services can drive your business forward.

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Why Choose Onsys Technologies for Managed IT Services?

Experience

With years of experience, we bring a wealth of expertise to meet diverse IT needs.

Customized Solutions

Tailored services to fit your unique business requirements.

Reliability

Trust in our commitment to ensuring the reliability and security of your IT infrastructure.

Scalability

Scale your IT services seamlessly as your business grows.

Managed IT Services for Small and Medium Business

Basic SMB
4,500 $
per month (up to 30 users)

What’s Included:

• Australian business-hours support to keep staff productive

• Basic Troubleshooting on end user support: Windows 10/11, macOS

• 25 tickets/month included for predictable control

• Offshore support with help desk access

• IT infrastructure support: 1 firewall, up to 3 network switches, 5 WiFi access points, NAS, SAN, VMWare

• Microsoft 365 support: Exchange Online, OneDrive, Teams

• Backup Infrastructure Support, or  Backup-as-a-Service, up to 500GB Backup Data Storage

• Reactive monitoring & email alerts

• Network Management and Monitoring System (NMS) - Cacti/Zabbix 

• IT Service Management (ITSM) - SummitAI Service Desk Tool with End User Access

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Advanced SMB
per month (up to 100 users)

What’s Included:

• Australian business-hours support with faster resolution

• Basic Troubleshooting on end user  support: Windows 10/11, macOS

• 75 tickets per month

• Offshore support with help desk access

• Infrastructure: up to 2 firewalls, 5 switches, 10 WiFi APs + controller

• Microsoft 365: Exchange, Teams, OneDrive, Azure AD (Entra ID), Security & Compliance Center, NAS, SAN, Vmware

•  File share & print services: up to 2 file servers, 3 network printers

• Patch management for laptops, desktops, servers, and network equipment

• Backup infrastructure support (incl. client & server level)

• 24×7 reactive monitoring with email alerts

• Monthly service management reports

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Premium SMB
per month (up to 200 users)

What’s Included:

• 24×7 support and priority response

• 120 tickets per month

• Offshore support with help desk access

• Comprehensive end-user support, including Microsoft Office 365  apps, antivirus, and general   applications

• Infrastructure: up to 4 firewalls, 10 switches, 20 WiFi APs + controller, up to 10 servers/VMs (on-prem or cloud), NAS, SAN, Vmware

• Microsoft 365: Exchange, Teams, OneDrive, SharePoint Online, Azure AD (Entra ID), Security & Compliance Center

• File shares: up to 5 file servers + 1 Azure file share

• Backup infrastructure with 1 annual restoration test (up to 3 servers/VMs)

• Proactive monitoring of IT performance and capacity

• Cybersecurity & compliance: automated compliance reporting, audit remediation support

• Managed Service Provider tools: ITSM (SummitAI), Power BI dashboards, quarterly business reviews

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NOTE: All prices are GST exclusive

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Tailor-made database support solution for your specific business needs

We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

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Supported Database Platforms

Partner Accreditation

TRUSTED IT CONSULTANCY PARTNER

Onsys Technologies

We deliver breakthrough and enduring results, creating bold, innovative solutions that work.

Our 24/7 Managed IT Services team provides comprehensive technical capability to your business to manage On-premises, Oracle, AWS or Azure infrastructure.