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Oracle JD Edwards CNC Support

24x7 Remote support

On-Prem & Cloud Support

Migration, Upgrade, BAU & Emergency Support

Complete, professional & flexible remote database services

 Onsys Remote DBA service will manage your database infrastructure, no matter how big or small it may be. You’ll be able to focus more on your business while our experts manage your database platform 24 x 7.

Experienced Consultants

Our database specialists are certified professionals, with years of industry experience in cutting-edge database technologies.

Production/BAU Support

Our team of experts support large production enterprise environments in various industries. We’ll provide you with an extensive pool of database resources to help support your business further.

24 x 7 Managed Services

We offer 24 x 7 managed database services. We’ll monitor database infrastructure, handle incidents, response to events/alarms, follow change management processes, improve overall performance and reduce vulnerabilities.

Project Implementation

We’ll manage database projects from concept to completion with comprehensive documentation, as well as delivering within agreed budgets and meeting targets.


  • from
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote database support
  • Supports all Oracle versions and technologies including RAC, Data Guard and Audit Vault
  • Pay for actual hours used
  • Pre-booking required
  • No penalty rates for after business hours, weekends or public holidays


  • from
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote database support
  • Supports all SQL Server versions and technologies including Clusters, AlwaysOn, and TDE
  • Pay for actual hours used
  • Pre-booking required
  • No penalty rates for after business hours, weekends or public holidays

  • 24X7

  • from
    + GST/ per month
  • 24 x 7 Remote database support
  • Dedicated on-call contact by phone and email
  • Supports SQL Server, MySQL, Oracle databases on all platforms
  • Certified and experienced database specialists
  • Weekly service management reports and detailed timesheets
  • Responses within 2 hours

  • from
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote database support
  • Supports all versions of Oracle ED Edwards on Windows, Linux, UNIX and Oracle Cloud Infrastructure
  • Pay for actual hours used

  • No penalty rates for after business hours, weekends or public holidays

  • Pre-booking required

Daily Monitoring

  • Checking health of databases/instances
  • Checking disk spaces and table spaces
  • Checking database logs
  • Checking OS logs for any errors

Oracle Database installation

  • Planning, installing and configuring Oracle databases
  • Configuring RMAN
  • Configuring Data Guard, RAC
  • Applying best practices

SQL Server Patching

  • Environment assessments
  • Planning, installing and testing hotfixes
  • SQL Server upgrades and service patch installations

Oracle CPU/PSU upgrade

  • Preparing and agreeing upon patching plans
  • Installing and configuring Oracle databases
  • Resolving patching issues

SQL upgrade and migrations

  • Preparing migration/test plans
  • Upgrading from previous versions
  • Migrating database between servers

Backup and Restore

  • Database backups
  • Restore backups
  • Database refresh
  • Installing/configuring backup devices
  • Fixing issues related to backups

Performance tuning

  • Query optimisation
  • Collecting/analysing performance counters
  • Fixing index/statistics issues
  • Troubleshooting and fixing performance problems

SQL Server installation

  • Designing, planning, installing and configuring SQL Server instances
  • Installing SQL components
  • Configuring SSAS/SSRS/SSIS
  • Applying best practices

About Onsys DBA Services

Onsys Technologies is a database consultancy business based in Melbourne, Australia. With diverse experience across industries and regions, Onsys brings combined knowledge and trusted skills to each of our client engagements. Onsys delivers collaborative, customer focused and professional database services to organisations in various industries.

The team at Onsys consists of onshore and offshore specialists with cutting-edge technologies, industry experience and in-depth database domain knowledge, enabling us to provide enterprise-level solutions to our customers. We help our customers by managing their database infrastructure, which includes designing technology solutions, solution implementation, day-to-day database management, service improvements and 24×7 database support.

Onsys offers extremely competitive pricing for database services, delivering quality services and helping our customers to reduce database operational costs.

Supported Technologies

Oracle Databases

  • Oracle 8i, 9i, 10g, 11g, 12c
  • RAC, Data Guard
  • OEM
SQL Server
  • SQL Server 2000-2008/R2, 2012/14/16/17
  • AlwaysOn, Replication, Mirroring, Logshipping
  • Compression, TDE, Backups
Operating Systems
  • Windows 2003/2008/2012/2016
  • Linux, Solaris, AIX, HP-UX
  • Business Objects, DWH
  • SharePoints, CRM
Hardware & Cloud
  • Oracle appliances, Database Exadata
  • AWS
  • Oracle Cloud
  • Azure
  • Emergency support

    Are you having a database emergency that impacts your clients and services? Call us now! We’ll allocate a remote database specialist to restore your services. Onsys emergency database support will help you bring the system back to normal operations.

  • 24X7 remote database support

    We assist our clients 24×7 to resolve database incidents and keep databases up and running always. Our dedicated on-call contact point enables our clients to be able to raise support requests anytime.  Call us today to discuss how you can reduce database support costs with our 24×7 database support model.

  • Managed database services

    Do you need hassle free database support model? Onsys Managed Services will monitor your database environment, handle events & alarms, resolve incidents, manage problems and follow change management processes.  Contact us to discuss how the Onsys Managed Database Services model can help you.

  • Project support

    Are you planning database projects with factors such as migration, upgrades, patching, disaster recovery or application installation – projects that need highly skilled database resources? We can provide remote dedicate or on-demand database expert for your project to support all the stages of the project. Our fixed price project support model will give you peace of mind, while our specialists deliver projects on time within the agreed budget.

  • Ad-hoc DBA support

    Onsys helps businesses manage unplanned resource requirements, including back-fill staff, project implementation, and troubleshooting and fixing issues. We also provide support for your existing staff.

  • Database consultancy

    If your organisation needs third party technical consultancy and expert advice to resolve performance issues, migrate to new platforms, migrate to clouds, plan disaster recovery options and install new database infrastructure, contact us. Our professional database specialists will help address your requirements in the way that suits you and your business best.

Certifications of our database specialists

Our partner accreditation

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