Get the database expertise you need without hiring another full-time DBA. Our Australian team monitors, troubleshoots and supports SQL Server, Oracle, PostgreSQL, MySQL and MongoDB around the clock — across on-premises, cloud and hybrid environments.
Plans from $1,500/month · Published pricing · No lock-in
Every figure below is on the site because you should not need a discovery call to learn a price. GST exclusive, no lock-in, cancel with notice.
For teams running SQL Server without an in-house DBA.
For critical database infrastructure with no in-house DBA.
For mixed estates across SQL Server, PostgreSQL and Oracle.
One instance, no charge, no obligation. You run read-only scripts we publish in full and send us the output — nothing is installed and nothing connects out. A senior Australian DBA reviews it and walks you through the findings on a call.
These are the challenges our clients call us about most — and they are problems we have solved before.
Every example below is based on real client work, delivered with a clearly defined scope, agreed pricing and a practical path to resolution. So if one of these situations sounds familiar, you are not starting from scratch — we already know what to look for, what typically causes it, and how to fix it.
Not sure exactly what is going wrong in your environment? Start with our free 20-point SQL Server health check. We will help identify the risks, performance issues and areas that need attention — so you know what to fix first.
Business-critical databases on standalone servers, with backups but no database-level high availability — so a failure meant someone restoring while the applications waited. Now: a two-node availability group with automatic failover, a listener the applications keep using when the primary moves, and encryption at rest on both replicas.
Read more ›A standalone database under a critical application, where fixing the server still left the routing layer and the site itself as ways to take the service down. Now: a cluster that elects its own primary, redundant routers behind a floating address, and a replica at a second site.
Read more ›Disaster recovery that existed on paper, because testing it meant an outage and the test kept being postponed. Now: two data centres joined as one distributed group, and a written procedure that runs the DR test while production stays open to applications.
Read more ›Replacing the storage beneath a production Oracle cluster puts the databases, the applications, failover and disaster recovery at risk at once. Now: a replacement cluster built alongside production and tested against real applications before anything moved, with the old one kept as the way back.
Read more ›A new-market launch has nothing to compare against, so the only evidence the platform works is the testing done before it carries traffic. Now: clustered databases, availability groups, backups and monitoring proven in advance, because there was no previous system to fall back to.
Read more ›A business-critical database had to reach the cloud without losing a transaction, or leaving behind a scheduled job, a login or an encryption key the applications depend on. Now: a managed Azure database, a cutover rehearsed before it was run, and a second region that holds the recovery copy and takes read traffic.
Read more ›No discovery call needed to learn a price. Start with a free read-only check of one instance, and you will know what is wrong before you decide whether to buy anything.
You run read-only scripts on one SQL Server instance and send us the output. Nothing is installed, and you can read every line before it runs.
A senior DBA walks you through what the check found and what it would take to fix — in writing, and on a Teams call rather than by email alone.
If you go ahead: we confirm instance count, versions and platform, establish secure remote access, document escalation paths and issue your support number.
Monitoring, alerting and your response SLA start. The clock begins when the alert fires, not when somebody notices.
One team covers the lot. If your estate mixes an ageing Oracle instance, a SQL Server cluster and something newer running in Azure, you should not need three suppliers to keep it alive — or three conversations to work out whose problem an outage is.
Partnerships matter for two practical reasons: they are how we reach vendor support escalation paths when a problem turns out to be a product defect, and they are how we stay current on roadmaps before they affect your estate.
Microsoft Partner
Oracle Partner
Dell Technologies Authorized Partner
N-able Partner
Dbvisit PartnerHeld by the consultants who do the work, not by a sales team — and there is no first-line triage layer between you and them.
Oracle Certified ProfessionalOracle
Azure Solutions Architect ExpertMicrosoft
Azure Database Administrator AssociateMicrosoftAzure Administrator AssociateMicrosoftAzure Security Engineer AssociateMicrosoftAzure AI Engineer AssociateMicrosoft
Azure Data FundamentalsMicrosoftAzure AI FundamentalsMicrosoft
MCSE: Data Management and AnalyticsMicrosoft · Charter Member
MCSE: Data PlatformMicrosoftMCSE: Business IntelligenceMicrosoftMicrosoft Certified ProfessionalMicrosoftThe free 20-point check covers one SQL Server instance, costs nothing and commits you to nothing. If the estate is healthy, we will tell you that.
Get the free health checkOnsys remote DBA plans start at $1,500 per month for up to 10 SQL Server instances and 5 TB of data. Plan B is $3,000 per month and Plan C is $7,500 per month for larger multi-platform estates. Hourly consultancy is $150 per hour with a four-hour minimum. All prices are GST exclusive.
Onsys supports Microsoft SQL Server, Oracle Database, PostgreSQL, EDB Postgres, MySQL, MariaDB and MongoDB, plus Azure SQL Database and Azure SQL Managed Instance. Environments are covered on-premises and on Microsoft Azure, AWS and Oracle Cloud Infrastructure.
Yes. Every monthly plan includes 24/7/365 monitoring and remote support. Database monitoring and support is delivered by Onsys consultants in Australia, who are the only people who access your instances. Managed IT, software and security services are delivered together with our Colombo delivery centre. Response SLAs are two hours on Plan A and one hour on Plans B and C, guaranteed at any hour.
Within one hour on the Plan B and Plan C support tiers, and within two hours on Plan A. The SLA clock runs 24 hours a day, including weekends and public holidays, and applies from the moment an alert or ticket is raised.
Compare the published numbers rather than a percentage. Plan A is $1,500 a month — $18,000 a year excluding GST — for up to 10 SQL Server instances, a two-hour response SLA at any hour, and 10 professional service hours a month. Against that, price one DBA at your own salary guide and add recruitment, superannuation, training, leave cover and the on-call loading. The other half of the comparison is cover: one person cannot staff nights, weekends, leave and resignation, so a genuine 24/7 roster is five to seven DBAs. Where a plan does not stack up — a very large estate needing someone on site daily — we will say so.
Three: a fixed monthly support plan, a fixed-price project with milestone-based payments, or blocked hours and time-and-materials consultancy at $150 an hour. Models combine — many clients run a monthly plan alongside project work. Every one of them is delivered by Onsys consultants in Australia. If you are after a dedicated offshore engineering team for software development rather than database work, that is a separate service and it is explained on our staff augmentation page.
No. Onsys does not use lock-in contracts. Monthly support plans run on a rolling basis, and hourly consultancy and fixed-price projects carry no ongoing commitment once the work is complete.
Onsys Technologies is an Australian company with its head office at Level 1, 530 Little Collins Street, Melbourne VIC 3000, and a delivery centre in Colombo, Sri Lanka. Database consultancy and support is delivered from Australia; Colombo delivers managed IT support, software development and security services.