24/7 database & IT support · Melbourne & Colombo

Remote DBA services in Australia.

Remote database administration is the practice of having an external team of certified DBAs monitor, patch, tune and recover your databases over a secure connection, instead of employing a full-time in-house DBA. Onsys delivers it to Australian organisations running SQL Server, Oracle, PostgreSQL and MySQL — from $1,500 a month, with 24/7 cover and response from one hour — alongside managed IT, cloud, security and software.

Why teams move to Onsys

Enterprise-grade cover, without the enterprise headcount

Up to 50%Lower DBA & IT operating cost
24/7Monitoring, support and on-call cover
250+Certified experts available on demand
2Delivery hubs — Melbourne & Colombo
What we do

Partner with Onsys for reliable, scalable and cost-effective IT

Trusted, cost-effective solutions from consultancy and managed IT services through to full-scale software development — one supplier, one accountable team.

From $1,500/mo

Remote DBA Support

Round-the-clock monitoring and proactive support that resolves issues before they hit your business, across SQL Server, Oracle, PostgreSQL, MySQL, Azure SQL and MongoDB.

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Milestone-based

Fixed-Price Database Projects

Migrations, upgrades and HA builds on milestone-based payments. Know exactly what you will pay — no overruns, no hidden costs, guaranteed timelines.

How it works
NOC + SOC

24/7 Managed IT Services

End-to-end management across infrastructure, cloud, networks, security and applications — backed by NOC and SOC teams and outcome-driven SLAs.

Managed IT plans
Azure · AWS · OCI

Cloud Consultancy & Support

Design, migrate and optimise across Azure, AWS and Oracle Cloud — zero-downtime migration, security built into every layer, DevOps and automation.

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AI & automation

Artificial Intelligence

Automate workflows and accelerate decisions with AI agents, document processing, advanced analytics and generative AI — delivered cloud-native and secure.

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Fixed-cost options

Custom Software Development

Tailored applications built by offshore talent under Australian project leadership, on fixed-cost, milestone or dedicated-team engagements.

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iOS · Android

Mobile App Development

High-performance iOS, Android, Flutter and React Native apps — ideation, UI/UX, build, QA, launch and ongoing support under one engagement.

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Managed EDR

Cyber Security Services

Managed security services and managed EDR with real-time threat detection, SIEM optimisation and rapid incident response.

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Why Onsys Technologies?

One partner accountable for the whole stack

End-to-end technology expertise

Database services, managed IT, cloud migration, cyber security, software development, AI and mobile apps — integrated solutions delivered under one roof.

24/7 availability and support

Always-on monitoring and on-call support that minimises downtime, improves availability and drives rapid incident resolution.

Proven enterprise-grade delivery

Deep experience across SQL Server, Oracle, PostgreSQL, MySQL, Azure, AWS and OCI, keeping mission-critical systems secure and reliable.

Innovation with AI and cloud

AI-driven SaaS products, automation and cloud-native solutions that help customers modernise and stay competitive.

Flexible engagement models

Fixed-price projects, remote DBA plans, managed services or offshore development teams — budget predictability with room to scale.

Customer-centric approach

Offshore capability with local accountability: up to 50% savings on DBA and IT operations while keeping enterprise-level service quality.

Supported technologies

The platforms we keep running

Two decades of production estates across database, operating system and cloud platforms — on-premises, hybrid or fully cloud-native.

Database platforms

  • Oracle 10g – 23ai
  • SQL Server 2000 – 2022
  • Azure SQL & MI
  • PostgreSQL & EDB
  • MySQL & MariaDB
  • MongoDB

High availability & tooling

  • RAC · Data Guard · OEM
  • ASM · RMAN · Audit Vault
  • AlwaysOn · Replication
  • Mirroring · Log shipping
  • TDE · Compression · Backups
  • SSRS · SSIS · SSAS · MDS

Cloud & operating systems

  • Microsoft Azure
  • AWS
  • Oracle Cloud (OCI)
  • Windows Server 2012 – 2022
  • Linux (RHEL · Ubuntu)
  • Solaris · AIX · HP-UX
Free consultation

Talk to an Onsys expert

Speak with a senior database consultant at no cost. Let's explore how we can help you:

  • Boost database reliability and uptime
  • Accelerate performance with expert tuning
  • Eliminate staffing overhead with remote DBA support
  • Cut IT operating costs without losing enterprise-grade quality

Focus on growth, not downtime.

Onsys delivers reliable, cost-effective IT support, consultancy and managed solutions — so your team can get on with the business.

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FAQ

Common questions

Onsys remote DBA plans start at $1,500 per month for up to 10 SQL Server instances and 5 TB of data. Plan B is $3,000 per month and Plan C is $7,500 per month for larger multi-platform estates. Hourly consultancy is $150 per hour with a four-hour minimum. All prices are GST exclusive.

Onsys supports Microsoft SQL Server, Oracle Database, PostgreSQL, EDB Postgres, MySQL, MariaDB and MongoDB, plus Azure SQL Database and Azure SQL Managed Instance. Environments are covered on-premises and on Microsoft Azure, AWS and Oracle Cloud Infrastructure.

Yes. Every monthly plan includes 24/7/365 monitoring and remote support, delivered by a follow-the-sun team across Melbourne and Colombo. Response SLAs are two hours on Plan A and one hour on Plans B and C, guaranteed at any hour.

Within one hour on the Plan B and Plan C support tiers, and within two hours on Plan A. The SLA clock runs 24 hours a day, including weekends and public holidays, and applies from the moment an alert or ticket is raised.

Onsys clients reduce DBA and IT operating costs by up to 50% compared with hiring in-house. You pay a fixed monthly plan instead of salary, recruitment, training and leave cover, and you get a certified team rather than a single person.

Four: a fixed monthly support plan, a fixed-price project with milestone-based payments, blocked hours or time and materials, or a dedicated offshore development team. Models can be combined — many clients run a monthly plan alongside project work.

No. Onsys does not use lock-in contracts. Monthly support plans run on a rolling basis, and hourly consultancy and fixed-price projects carry no ongoing commitment once the work is complete.

Onsys Technologies is an Australian company with its head office at ${org.postalAddress}, and a delivery centre in Colombo, Sri Lanka. The two locations provide follow-the-sun coverage for Australian clients.

Remote DBA Services Australia | 24/7 DBA Support | Onsys