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Oracle JD Edwards CNC Support

24x7 Remote support

On-Prem & Cloud Support

Migration, Upgrade, BAU & Emergency Support

Complete, professional & flexible remote database services

 Onsys Remote DBA service will manage your database infrastructure, no matter how big or small it may be. You’ll be able to focus more on your business while our experts manage your database platform 24 x 7.

Experienced Consultants

Our database specialists are certified professionals, with years of industry experience in cutting-edge database technologies.

Production/BAU Support

Our team of experts support large production enterprise environments in various industries. We’ll provide you with an extensive pool of database resources to help support your business further.

24 x 7 Managed Services

We offer 24 x 7 managed database services. We’ll monitor database infrastructure, handle incidents, response to events/alarms, follow change management processes, improve overall performance and reduce vulnerabilities.

Project Implementation

We’ll manage database projects from concept to completion with comprehensive documentation, as well as delivering within agreed budgets and meeting targets.

Supported Database Platforms

  • REMOTE
    DATABASE SUPPORT
  • from
    $125*
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote support
  • Pay for actual hours used
  • Pre-booking required
  • Supports Oracle, SQL Server, MySQL, MongoDB & PostgressSQL
  • REMOTE MANAGED DATABASE SERVICES
  • from
    $1500*
    + GST/ per month
  • Certified & experienced consultants
  • 24 x 7 Remote monitoring & support
  • Weekly service management reports with time-sheets
  • Monthly, quarterly or yearly support agreements
  • Supports Oracle, SQL Server, MySQL, MongoDB & PostgressSQL
  • REMOTE SYS ADMIN & CLOUD SUPPORT
  • from
    $125*
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote support
  • Pay for actual hours used
  • Pre-booking required
  • Supports virtual environments including VMWare, Oracle VM, Windows, Linux, AIX, HP-UX, Exchange, Active Directory, AWS, Oracle Cloud, Azure
  • REMOTE NETWORK & FIREWALL SUPPORT
  • from
    $125*
    + GST/ per hour
  • Certified & experienced consultants
  • 24 x 7 Remote support
  • Pay for actual hours used
  • Pre-booking required
  • Supports all leading brands including PaloAlto, Fortinet, CheckPoint , Cisco

Daily Monitoring

  • Checking health of databases/instances
  • Checking disk spaces and table spaces
  • Checking database logs
  • Checking OS logs for any errors

Oracle Database installation

  • Planning, installing and configuring Oracle databases
  • Configuring RMAN
  • Configuring Data Guard, RAC
  • Applying best practices

SQL Server Patching

  • Environment assessments
  • Planning, installing and testing hotfixes
  • SQL Server upgrades and service patch installations

Oracle CPU/PSU upgrade

  • Preparing and agreeing upon patching plans
  • Installing and configuring Oracle databases
  • Resolving patching issues

SQL upgrade and migrations

  • Preparing migration/test plans
  • Upgrading from previous versions
  • Migrating database between servers

Backup and Restore

  • Database backups
  • Restore backups
  • Database refresh
  • Installing/configuring backup devices
  • Fixing issues related to backups

Performance tuning

  • Query optimisation
  • Collecting/analysing performance counters
  • Fixing index/statistics issues
  • Troubleshooting and fixing performance problems

SQL Server installation

  • Designing, planning, installing and configuring SQL Server instances
  • Installing SQL components
  • Configuring SSAS/SSRS/SSIS
  • Applying best practices

About Onsys Technologies

Onsys Technologies is an Information Technology company based in Melbourne, Australia. With diverse experience across industries and regions, Onsys brings combined knowledge and trusted skills to each of our client engagements. Onsys delivers collaborative, customer focused and professional technology services to organisations in various industries.

The team at Onsys consists of onshore and offshore specialists with cutting-edge technologies, industry experience and in-depth domain knowledge, enabling us to provide enterprise-level solutions to our customers.

We help our customers by managing their Database, Cloud  & On-premise IT infrastructure, which includes designing technology solutions, implementation, day-to-day monitoring, administration, service improvements and 24×7 support.

Onsys offers extremely competitive pricing for technology services, delivering quality services and helping our customers to reduce IT operational costs.

Supported Technologies

Oracle Databases

  • Oracle 8i, 9i, 10g, 11g, 12c,18c,19c
  • RAC, Data Guard
  • ASM, RMAN,OEM
  • Dbvisit

SQL Server

  • SQL Server 2000-2008/R2, 2012/14/16/17/19
  • SSRS, SSIS, SSAS, MDS, DQS
  • AlwaysOn, Replication, Mirroring, Logshipping
  • Compression, TDE, Backups

Operating Systems

  • Windows 2003/2008/2012/2016
  • Linux, Solaris, AIX, HP-UX

Applications

  • Business Objects, DWH
  • SharePoints, CRM, JD Edwards ERP

Hardware & Cloud

  • Oracle appliances, Database Exadata
  • AWS
  • Oracle Cloud
  • Azure
  • Emergency support

    Are you having a database emergency that impacts your clients and services? Call us now! We’ll allocate a remote database specialist to restore your services. Onsys emergency database support will help you bring the system back to normal operations.

  • 24X7 remote database support

    We assist our clients 24×7 to resolve database incidents and keep databases up and running always. Our dedicated on-call contact point enables our clients to be able to raise support requests anytime.  Call us today to discuss how you can reduce database support costs with our 24×7 database support model.

  • Managed database services

    Do you need hassle free database support model? Onsys Managed Services will monitor your database environment, handle events & alarms, resolve incidents, manage problems and follow change management processes.  Contact us to discuss how the Onsys Managed Database Services model can help you.

  • Project support

    Are you planning database projects with factors such as migration, upgrades, patching, disaster recovery or application installation – projects that need highly skilled database resources? We can provide remote dedicate or on-demand database expert for your project to support all the stages of the project. Our fixed price project support model will give you peace of mind, while our specialists deliver projects on time within the agreed budget.

  • Ad-hoc DBA support

    Onsys helps businesses manage unplanned resource requirements, including back-fill staff, project implementation, and troubleshooting and fixing issues. We also provide support for your existing staff.

  • Database consultancy

    If your organisation needs third party technical consultancy and expert advice to resolve performance issues, migrate to new platforms, migrate to clouds, plan disaster recovery options and install new database infrastructure, contact us. Our professional database specialists will help address your requirements in the way that suits you and your business best.

Certifications of our database specialists

Partner accreditation

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