Onsys DBA - 24/7 DBA Support and Managed Database Services

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Managed Database Services

Onsys Managed Database Service will proactively monitor, manage and resolve incidents in your database infrastructure

How Can 24 X 7 Remote DBA Help You?

Platform Improvements

- Planning and designing new database infrastructures
- Implementation of high availability solutions
- Implementation of SSAS, SSRS and SSIS solutions
- Architectural designing and documentation
- Database development tasks
- Project planning and management
- Installation and configuration of Oracle RAC
- Oracle Dataguard installation and configuration
- Installation and configuration of AlwaysOn high availability groups
- Migration & decommissioning of infrastructure
- Patching, upgrades and new installations
- Cloud migration (Oracle Cloud, AWS and Azure)
- Platform migration
- License and cost optimisation
- Oracle to EDB Postgres migration
- Design, installation and configuration of SQL Server cluster solutions
- Patching, upgrades and new installations

BAU Activities includes

- Database patching and upgrades
- DR planning & execution
- Monitor OS events, DB errors/warnings
- Monitor and handle disk spaces, memory, I/O & CPU issues
- Database backup/restore and configurations
- Ad-hoc Query writing/execution
- Security administration
- Index & statistics maintenance
- Application upgrades and patching
- Agent job creation, execution and monitoring
- Database backup/restore and refresh
- Monitor scheduled maintenance tasks
- Integrity checking
- Assist with application upgrades and patching
- Performance monitoring
- Any other database support activities

Tailor-made database support solution for your specific business needs

We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

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Onsys 24 X 7 Managed Database Services

Onsys Managed Database Service is designed to proactively monitor, manage and resolve incidents in your database infrastructure. Our experienced, certified and skilled team will keep eye on your database to reduce unplanned downtime and avoid service outages.

Why Onsys Remote DBA?

INCREASE EFFICIENCY

Onsys Database experts work together with your team to monitor, support and improve database infrastructure.

IMPROVE AVAILABILITY

Onsys offers 24×7 service coverage to improve availability of critical database infrastructure.

FAST RESPONSE TIME

Our staff will attend to database problems immediately, resolve incidents, investigate root cause and provide an incident report to minimise recurring incidents.

REDUCE COSTS

With Onsys DBA you could save up to 50% costs over in-house DBA while getting higher level of services.

EXPERIENCED CONSULTANT

You would get the best consultancy from Onsys specialists who are certified professionals, with years of industry experience in cutting-edge database technologies.

INCREASE RESOURCE POOL

With Onsys DBA support, you do not need to worry about staff sick days, vacations, absences and employee turnover.

Request a Callback?

Onsys Remote DBAs are available around the clock, and they can handle all DBA tasks that in-house DBA usually performs.

Remote Database Support - Monthly Plans

24/7 DBA PLAN-A

1,500 $

per month

For teams running SQL Server without an in-house DBA.

Key Features:

• Support for up to 10 SQL Server instances
• 5 TB total data size covered
• 24/7 remote support with fast response
• 2-hour response SLA guaranteed
• Secure remote access
• 10 professional service hours per month
• Monthly health-check report provided
• Certified, experienced DBAs
• Expertise in SQL Server, Azure SQL & MI
• Coverage for on-premises, AWS and Azure
• Service desk access at no additional cost
• Additional usage billed at $140/hr, in 30-minute increments

NOTE: Prices are GST exclusive.

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24/7 DBA PLAN-B

3,000 $

per month

This plan is designed for organisations running critical database infrastructure without an in-house DBA. It delivers enterprise-grade support and proactive monitoring to keep your databases fast, secure, and always available.

Key Features:

• 10 SQL Server instances
• 4 MySQL/PostgreSQL instances
• 20 TB total data size covered
• 24/7 remote support with 1-hour response SLA
• Secure remote access
• 20 professional service hours per month
• Monthly health-check report provided
• Certified, experienced database experts
• Expertise across MySQL, EDB, PostgreSQL, SQL Server, Azure SQL & MI
• Coverage for on-premises, AWS and Azure
• Service desk access at no extra cost
• Automated alerts and notifications configuration
• Additional usage at $140/hr, billed in 30-minute increments

NOTE: Prices are GST exclusive.

Get Started

24/7 DBA PLAN-C

7,500 $

per month

This enterprise support plan is ideal for organisations running mission-critical database infrastructure without an in-house DBA. It delivers high-availability, proactive monitoring, and expert guidance to ensure your databases remain secure, optimised, and resilient.

Key Features:

• 25 SQL Server instances
• 4 MySQL/PostgreSQL instances
• 6 Oracle Instances
• 50 TB total data size covered
• 24/7 remote support with 1-hour guaranteed response
• Secure remote access
• 50 professional service hours per month
• Daily health-check reports delivered
• Certified, experienced database experts
• Expertise across Oracle, SQL Server, Azure SQL & MI
• Coverage for on-premises, OCI, AWS and Azure
• Service desk access at no additional cost
• Configure automated database alerts and notifications

• Additional usage at $140/hr, billed in 30-minute increments

NOTE: Prices are GST exclusive.