Managed Database Services

Home Managed Database Services

Onsys 24 X 7 Managed Database Services

Onsys Managed Database Service is designed to proactively monitor, manage  and resolve incidents in your database infrastructure. Our experienced, certified and skilled team will keep eye on your database to reduce unplanned downtime and avoid service outages.

Managed Database Support

24 x 7 remote DBA support

Dedicated contact via both email and phone

Free service desk access to raise your service requests, issues and problems

Month-to-month billing and a minimum 3 month contract

Additional usage billed weekly

Prices marked as excluding GST, unless indicated otherwise

After your purchase, our specialists will contact you to arrange the network access as per your business policies and requirements

Weekly DBA time usage and FREE database monthly health check reports are offered for each package

All service requests are handled via service desk and guaranteed response time

Service delivery will be done by offshore and Melbourne based consultants

Get in touch with our friendly consultants
REQUEST A CALLBACK
Do you know that Onsys Remote DBAs are available around-the-clock, and they can handle all DBA tasks which inhouse DBA Usually performs?

EMERGENCY SUPPORT

Every database outage would cost money, damage the reputation and impact user confidence. Onsys Remote DBA will restore services, perform root cause analysis to minimise unplanned outages.

24X7 REMOTE DATABASE SUPPORT

Onsys Remote DBA assists to resolve database incidents and keep databases up and running ensuring availability. Our dedicated on-call DBA is ready to assist you 24 X7.

MANAGED DATABASE SERVICES

Onsys Managed Database Services will monitor your database environment, handle events & alarms, resolve incidents, manage problems and implement changes following ITIL Service Delivery model.

MONTHLY PACKAGES
Onsys 24 X 7 Managed Database Services

24 X 7 DBA PLAN-A

$ 1500
  • 5 SQL Server instances
  • 2 Oracle databases
  • Within 2 hours response time
  • Secured remote support
  • 10 professional hours included
  • Monthly health check reports
  • 1-5Tb total data size
  • Additional work is billed $125/hr in 30 minute increments
  • Supports SQL Server 2008R2/2012/2014 & 2016

24 X 7 DBA PLAN-B

$ 3000
  • 10 SQL Server instances
  • 4 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 20 professional hours included
  • Monthly health check reports
  • 50-20 Tb total data size
  • Additional work is billed $120/hr in 30 minute increments
  • Configure automated database alerts and notifications

24 X 7 DBA PLAN-C

$ 6000
  • 25 SQL Server instances
  • 10 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 45 professional hours included
  • Monthly health check reports
  • 20+ Tb total data size
  • Additional work is billed $110/hr in 30 minute increments
  • Configure automated database alerts and notifications
  • Daily production database health check

How Can 24 X 7 Remote DBA Help You?

Platform Improvements
  • Planning and designing new database infrastructures
  • Implementation of high availability solutions
  • Implementation of SSAS, SSRS and SSIS solutions
  • Architectural designing and documentation
  • Database development tasks
  • Project planning and management
  • Installation and configuration of Oracle RAC
  • Oracle Dataguard installation and configuration
  • Installation and configuration of AlwaysOn high availability groups
  • Migration & decommissioning of infrastructure
  • Patching, upgrades and new installations
  • Cloud migration (Oracle Cloud, AWS and Azure)
  • Platform migration
  • License and cost optimization
  • Oracle to EDB Postgres migration
  • Design, installation and configuration of SQL Server cluster solutions
  • Patching, upgrades and new installations
BAU Activities includes
  • Database patching and upgrades
  • DR planning & execution
  • Monitor OS events, DB errors/warnings
  • Monitor and handle disk spaces, memory, I/O & CPU issues
  • Database backup/restore and configurations
  • Ad-hoc Query writing/execution
  • Security administration
  • Index & statistics maintenance
  • Application upgrades and patching
  • Agent job creation, execution and monitoring
  • Database backup/restore and refresh
  • Monitor scheduled maintenance tasks
  • Integrity checking
  • Assist with application upgrades and patching
  • Performance monitoring
  • Any other database support activities
Tailor-made database support solution for your specific business needs

We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

Supported Database Platforms
Partner Accreditation

reliable database services

Onsys Technologies

We deliver breakthrough and enduring results, creating bold, innovative solutions that work.
We monitor, manage, and Improve your database infrastructure