Managed Database Services

Remote DBA Support

Are you looking for a reliable Database Support Partner ?

With Onsys you will get 24 X 7 Remote Database Support from our Pool of database experts to reduce operational costs.

24 x 7 Remote Database Support

Full range of DBA services
  • Experienced database consultants
  • 24 x 7 remote DBA support
  • ITIL v3 based delivery model
  • Supported by certified professionals in Australia & offshore
  • Month-to-month billing

Onsys 24 x 7  Managed Database Services

  • 24 X 7 DBA PLAN-A

  • from
    $1500
    / per month
  • 5 SQL Server instances
  • 2 Oracle databases
  • Within 2 hours response time
  • Secured remote support
  • 10 professional hours included
  • Monthly health check reports
  • 1-5Tb total data size
  • Additional work is billed $125/hr in 30 minute increments
  • N/A
  • N/A

  • 24 X 7 DBA PLAN-B

  • from
    $3000
    / per month
  • 10 SQL Server instances
  • 4 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 20 professional hours included
  • Monthly health check reports
  • 50-20 Tb total data size
  • Additional work is billed $120/hr in 30 minute increments
  • Configure automated database alerts and notifications
  • N/A
  • 24 X 7 DBA PLAN-C

  • from
    $6000
    / per month
  • 25 SQL Server instances
  • 10 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 45 professional hours included
  • Monthly health check reports
  • 20+ Tb total data size
  • Additional work is billed $110/hr in 30 minute increments
  • Configure automated database alerts and notifications
  • Daily production database health check

Managed Database Support

  • 24 x 7 remote DBA support
  • Dedicated contact via both email and phone
  • Free service desk access to raise your service requests, issues and problems
  • Month-to-month billing and a minimum 3 month contract
  • Additional usage billed weekly
  • Prices marked as excluding GST, unless indicated otherwise
  • After your purchase, our specialists will contact you to arrange the network access as per your business policies and requirements
  • Weekly DBA time usage and FREE database monthly health check reports are offered for each package
  • All service requests are handled via service desk and guaranteed response time
  • Service delivery will be done by offshore and Melbourne based consultants

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Onsys Managed Database Service is designed to proactively monitor, manage  and resolve incidents in your database infrastructure. Our experienced, certified and skilled team will keep eye on your database to reduce unplanned downtime and avoid service outages.

How Can 24 x 7 Remote DBA Help You?

Platform Improvements

  • Planning and designing new database infrastructures
  • Implementation of high availability solutions
  • Implementation of SSAS, SSRS and SSIS solutions
  • Architectural designing and documentation
  • Database development tasks
  • Project planning and management
  • Installation and configuration of Oracle RAC
  • Oracle Dataguard installation and configuration
  • Installation and configuration of AlwaysOn high availability groups
  • Migration & decommissioning of infrastructure
  • Patching, upgrades and new installations
  • Cloud migration (Oracle Cloud, AWS and Azure)
  • Platform migration
  • License and cost optimization
  • Oracle to EDB Postgres migration
  • Design, installation and configuration of SQL Server cluster solutions
  • Patching, upgrades and new installations

BAU Activities includes:

  • Database patching and upgrades
  • DR planning & execution
  • Monitor OS events, DB errors/warnings
  • Monitor and handle disk spaces, memory, I/O & CPU issues
  • Database backup/restore and configurations
  • Ad-hoc Query writing/execution
  • Security administration
  • Index & statistics maintenance
  • Application upgrades and patching
  • Agent job creation, execution and monitoring
  • Database backup/restore and refresh
  • Monitor scheduled maintenance tasks
  • Integrity checking
  • Assist with application upgrades and patching
  • Performance monitoring
  • Any other database support activities

We understand that each business is unique and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

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