Remote SQL Server DBA Service Melbourne

Remote on-call SQL Server DBA support contracts.

We provide comprehensive production On-Call SQL Server DBA support and services from 6.00 AM to 10.00 PM weekdays.


  • Remote on-call SQL Server DBA support.
  • Weekly/Monthly billing.
  • Experienced database specialists.
  • 4 hours guaranteed response time.
  • Dedicated on-call number and email.
  • Australian based certified professionals [no offshore consultants]

Remote SQL Server On-Call DBA Support Plans

Standard business hours support plan packages help you with database operations including ad-hoc support, scheduling jobs, backups, indexing, event monitoring and incident resolutions

Weekly On-Call DBA Support Contracts

from

$340+GST/ per week

  • Up to 6 SQL Server instances
  • 2 Professional hours included
  • Provide standard SQL Server DBA support
  • Response time is 4 hours
  • Weekly billing
  • Additional work will be billed at $95/hr in 30 minutes increments


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Monthly On-Call DBA Support Contracts

from

$1200+GST/ per month

  • Up to 8 SQL Server instances
  • 8 Professional hours included
  • Provide standard SQL Server DBA support
  • Response time is 4 hours
  • Monthly billing.
  • Additional work will be billed at $95/hr in 30 minutes increments

Get Started


Terms and conditions
  • Please note that above rates are valid for SQL Server Databases support only. Contact us for any other technologies including Oracle and MySQL etc.
  • Standard supported hours are between 6.00 AM to 10.00 PM AEST from Monday to Friday excluding public holidays.
    For ad-hoc or emergency DBA support, please visit Onsys On-Call DBA
    For weekend and holiday remote DBA support, please visit Onsys Weekend/Holiday DBA Service.
    For 24 x 7 remote DBA support, please visit Onsys 24 x 7 DBA Service.
  • Prepaid and additional used hours will be billed weekly
  • All support packages come with 1 hour FREE professional support for setting up the network connections and access permissions.
  • Prices are marked ex-GST unless indicated otherwise.
  • Support hours will start on the day of the purchase.
  • Unused hours will expire after 7 days for weekly plans and 30 days for monthly plans.
  • Our database specialists will contact you to arrange the network access as per your business policies and security requirements.
  • Weekly DBA time usage and FREE monthly database health check reports will be available for monthly On-Call contracts.
  • All service requests are handled via service desk with a guaranteed four hours response time.
  • Contact our sales team to with your requirements.


  • Service Desk contact information
    Email : sales@onsys.com.au
    Phone : 1300 741 451 (ask for support with your account number)
    Portal: https://www.onsys.com.au/support

Our specialists perform all production tasks to support healthy database infrastructure

Supported Technologies

Oracle
  • Oracle 8i,9i,10g,11g,12c
  • RAC, Data Guard
  • ASM, RMAN
  • OEM
SQL Server
  • SQL Server 2000-2008/R2, 2012/14
  • SSRS, SSIS, SSAS, MDS, DQS
  • Always On, Replication, Mirroring
  • Compression, TDE, Backups
Operating Systems
  • Windows 2003/2008/2012
  • Linux, Solaris, AIX, HP-UX
Applications
  • Business Objects, DWH
  • SharePoints, CRM, Point-of-Sales

How remote on-call DBA can help you?

Handle events and resolve incidents issues including:
  • Emergency support
  • Ad-hoc DBA activities
  • Agent job creation, execution and monitoring
  • BCS execution
  • Check OS events, DB errors/warnings.
  • Check and handle disk spaces, memory, I/O & CPU issues.
  • Database backup/restore and refresh
  • Monitor scheduled maintenance tasks.
  • Ad-hoc SQL writing/execution.
  • Backup/restore and configurations.
  • Security administration.
  • Index maintenance.
  • Integrity checking.
  • Application upgrades and patching
  • SQL Server upgrades & patching.
  • Installation & configuration.
  • Performance monitoring
  • Performance tuning & query optimisation.
  • Migration & decommissioning of infrastructure.
  • Patching, upgrades and new installations.
  • Planning and designing new database infrastructures.
  • Implementation of high availability solutions.
  • Implementation of SSAS, SSRS and SSIS solutions.
  • Documentation.
  • Troubleshooting and fixing problems
  • Database development tasks
  • Performance tuning

We understand that each business environment is unique and you may have different requirements. We can discuss and give you a tailor-made solution for your business environment

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