Onsys Infrastructure Management

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Infrastructure Managed Service

IT infrastructure is the heart of the modern organization and availability of applications depends on reliable operating environment with processes, governance, procedures and monitoring tools.
Onsys Managed IT Service performs required IT tasks to ensure availability of services so that clients can focus on growing their core business.
Onsys Managed Services can span across all IT functions including hardware, virtualization, network, firewall, software, infrastructure, and cloud maintenance to provide peace of mind of our clients.

Hardware and server support

  • Perform health check of existing hardware and server infrastructure
  • Identify gaps with industry best practices and recommend improvements
  • Identify current patch levels of operating systems and maintain latest patch levels where possible
  • Periodic environment review and health check to maintain the environment securely

VMware, KVM and Hyper-V Virtualization

  • Monitoring and troubleshooting of virtualization software and environment
  • Provision new Virtual machines
  • Monitor for capacity and escalate when required
  • Engage vendor support when required to resolve issues
  • Perform version upgrade and patching

Infrastructure Monitoring

  • Install and configure Check-MK monitoring
  • Configure alerts and notifications
  • Monitor and response to alerts
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Onsys Infrastructure Management

APPLICATION MANAGEMENT
  • Maintaining software license compliance
  • Tracking inventory and software asset use
  • Maintaining standard policies and procedures surrounding definition, deployment, configuration, use, and retirement of software assets
  • Monitor application performances and ensure availability
NETWORK AND FIREWALL
  • Monitor firewall, routers, and other network devices
  • Troubleshoot any network related issues that impacting day-to-day operations of the business
  • Evaluate existing firewall policies, configurations and provide recommendations and improvements
  • Perform periodic health check on critical devices and engage vendors to fix identified issues
  • Identify patch level of existing devices and maintain current version with latest security updates of firmware to secure the network
BACKUP/RESTORE SUPPORT
  • Backup integrity check
  • Daily/weekly/monthly backup monitoring
  • Administration of backup jobs
  • Provide ad-hoc backups
  • Provide ad-hoc restoration
  • Vendor coordination and management
WEB, INTERNET & EMAIL
  • Monitor and administer servers, network and service provides connectivity
  • Maintain email servers
  • Maintain Web servers
DR PLANNING AND TEST
  • Design DR strategy based on recovery time and point objectives
  • Schedule DR Tests
  • Perform DR test and document the outcome
STORAGE
  • Install, configure, support and maintain storage area networks and associated technology
  • Administer networks, servers and associated schedules
  • Manage, transform and provide user access to large datasets
  • Document processes, procedures, upgrades and problems
  • Upgrade software, monitor performance and evaluate trends and needs
  • Perform activities related to install, configure and manage SAN devices and fibre switches
  • Execute FC zoning for development and production storage volumes
  • Oversee IO performance of production along with development of databases LUNs
  • Provide architecture as well as performance recommendations to DBAs and Ops
  • Conduct bottleneck evaluation to identify performance issues
  • Ensure backup methods are in place as well as tested for FC LUNs
MONITORING
  • Network monitoring
  • Server monitoring
  • Capacity planning
  • Create alert and notifications
  • Visualise data centre resources on a dashboard
Tailor-made database support solution for your specific business needs

We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.

MULTIPLE RESOURCES

We assign at least 2 database specialists per project

QUALITY DELIVERY

Peer review process will ensure that we deliver quality outcome at each stage

DOCUMENTATION

Comprehensive designs, build and operational documents

ON-TIME DELIVERY

Our team will work around the clock to ensure projects are delivered on time

PROJECT REPORTING

We use weekly project reporting and billing (for T&M method), helping you to manage projects easily

Supported Database Platforms
Partner Accreditation

reliable database services

Onsys Technologies

We deliver breakthrough and enduring results, creating bold, innovative solutions that work.
We monitor, manage, and Improve your database infrastructure